Privacy Policy

1) Who We Are and How to Reach Us

Thank you for visiting our website. This Privacy Policy explains how WINNAIRE collects, uses, and protects your personal information when you browse our site, place an order, create an account, or contact us.

Data Controller (Responsible Party)
For the purposes of applicable data protection laws (including the General Data Protection Regulation “GDPR” where it applies), the data controller is:

WINNAIRE
Email: winnairestore@gmail.com

We determine the purposes and means of processing your personal information, either alone or together with service providers we use to operate our store.

Security of Transmission
Our website uses SSL/TLS encryption to help protect the transmission of information. You can typically recognize a secure connection by “https://” and a lock symbol in your browser.

We do not use automated decision-making or profiling that produces legal effects or similarly significant impacts on you within the meaning of Article 22 GDPR.

2) Information We Collect When You Visit Our Website

If you browse our website without creating an account or placing an order, we collect limited technical information that your browser automatically sends to our servers (often called “server log data”). This may include:

  • Pages you visit on our site

  • Date and time of access

  • Amount of data transferred

  • Referring page/source (referrer URL)

  • Browser type and version

  • Operating system

  • IP address (where applicable, shortened/anonymized)

We process this information to keep our site stable, secure, and functioning properly, and to improve performance. Where GDPR applies, this processing is based on our legitimate interests under Article 6(1)(f) GDPR.

3) Cookies and Similar Technologies

We use cookies and similar technologies to make our website work, remember preferences, and support features like shopping carts and analytics.

3.1 What Cookies Are

Cookies are small text files stored on your device. Some are deleted when you close your browser, while others remain for a defined period.

3.2 Why We Use Cookies

Cookies help us:

  • Enable core website functionality

  • Remember user preferences

  • Improve usability and performance

  • Support marketing and analytics (where enabled)

3.3 Legal Basis

  • Essential cookies: necessary for site operation

  • Optional cookies: used only with your consent where required by law

3.4 Managing Cookies

You can manage cookies through your browser settings. Please note that disabling cookies may limit website functionality.

4) Contacting Us

When you contact us by email or contact form, we collect the information you provide in order to respond to your request and provide support.

Legal basis (where GDPR applies):

  • Legitimate interest (Art. 6(1)(f) GDPR)

  • Contract-related requests (Art. 6(1)(b) GDPR)

Your information is deleted once your request has been fully handled, unless legal retention requirements apply.

5) Customer Accounts and Order Processing

When you place an order or create an account, we collect the data necessary to fulfill the purchase and manage your account, such as:

  • Name and contact details

  • Shipping and billing address

  • Order details

  • Payment information (processed securely via payment providers)

Legal basis: Article 6(1)(b) GDPR.

You may request account deletion at any time by contacting winnairestore@gmail.com. Data required for legal or tax purposes may be retained as required by law.

6) Marketing and Newsletters

6.1 Newsletter Subscription

If you subscribe to our newsletter, we will send promotional emails and updates. Subscription is voluntary and can be canceled at any time via the unsubscribe link or by contacting winnairestore@gmail.com.

6.2 Emails to Existing Customers

If permitted by law, we may email existing customers about similar products or offers. You may opt out at any time.

7) Sharing Data for Shipping and Payments

7.1 Shipping

We share necessary delivery information with shipping providers to fulfill your order.

7.2 Payments

Payments are processed through third-party providers such as PayPal or Klarna/SOFORT (if offered). These providers process data under their own privacy policies.

8) Review Reminder Emails

With your consent (where required), we may send a one-time reminder email asking you to review your purchase. You may withdraw consent at any time.

9) Social Media Features

Our website may include social media sharing features. Data is only transmitted to these platforms if you actively interact with them.

Platforms may include Facebook, Instagram, or Google services. Their respective privacy policies apply.

10) Online Advertising and Analytics

We may use analytics and advertising tools (such as Google Analytics or Meta advertising tools) to improve our marketing and website performance. Non-essential tracking is only used with consent where required.

You can adjust cookie preferences at any time.

11) Your Rights

Depending on applicable law, you may have rights including:

  • Access to your data

  • Correction or deletion

  • Restriction or objection to processing

  • Data portability

  • Withdrawal of consent

  • Filing a complaint with a supervisory authority

Requests can be sent to winnairestore@gmail.com.

12) Data Retention

We retain personal data only as long as necessary for the purposes described, or as required by law. Data is deleted or anonymized once it is no longer needed.

13) Contact

If you have questions about this Privacy Policy or your personal data, contact us at:

WINNAIRE
Email: winnairestore@gmail.com